Parents & carers give voice to problems over SEND transport that leave them and their children anxious

• In June 2023 the Government published new School Transport Guidance.
  

• In July 2023 Brent Council Cabinet agreed a three year extension of the joint arrangement with Harrow Council for the provision of a shared transport service for children with Special Educations Needs and Disabilities (SEND). The report to Cabinet said the joint scheme had saved the councils £250,000. LINK
  

• In September 2023 the Local Government Ombudsman found against Brent Council in a case about problems with school transport encountered by a Brent SEND pupil.
  

• Local councils are facing huge deficits and part of that budget crisis is due to excalating numbers of pupils requiring school transport and increased costs of that transport. There is pressure to reduce spending in the area.
  

• Brent Council's Special Needs Block is in deficit making it harder for parents to get an Education, Health and Care Plan for their child/ren and the slow process means many schools have to provide addition help without any addtional budget. If an ECHP is eventually granted the budget cannot be back-dated.

• Due to lack of specialist SEND provision in Brent many children have to travel outside the borough to school.

All these factors formed the background to a recent meeting of Brent Fights Back! attended by parents and carers of SEND pupil users of the shared transport service.  

The Agreement approved by Cabinet includes many performance indicators to be measured. They begin on page 30 LINK and these are the top three:

The Ombusman case was about school transport reliability:

1. Mrs X complained about the transport provided for her disabled child to get to and from school. She said the transport was often late without any communication or updates and staff on the transport lacked the skills and training to support young people with Special Education Needs. As a result, Mrs X says her child was often late to school and arrived distressed.
2. Mrs X also complained that the Council failed to complete the actions it committed to in response to her complaint. She had to go to avoidable time and trouble pursuing this.

The Ombudsman found LINK:

  Summary: The Council accepted fault when it investigated Mrs X’s complaint about school transport for her Disabled child. However, the Council’s failure to complete the actions agreed in its complaint response was further fault which caused Mrs X injustice. The Council has agreed to apologise, take the action it agreed to, make a payment to Mrs X and improve its services for the future.

More than a month later it was clear from the meeting with parents and carers that reliability was still an issue. Late collection and late delivery left vulnerable pupils, who are in need of routine, safety and predictability, upset and parents waiting anxiously for the service.

Long routes were blamed along with more pupils (so more drops) per vehicle  and the many roadworks causing traffic delays in the borough.  

One of the main calls was for a tracking app that could let parents know where the vehcile was on its journey.  The service needs to recognise that parents have a duty to ensure their child is safe and an app would help with this. There were complaints about late information about transport arrangements at the start of term.  One parent reported that it had taken two weeks for transport to be arranged for a new school so the child had to stay at home.

In terms of comparable size and scale of the transport services provided by Harrow on behalf of Brent, there are currently 92 in-house operated routes and 223 taxi routes compared to 74 in-house operated routes and 123 taxi routes for transporting clients in Harrow. (Cabinet Report)

In addition to minibuses some children are transported by taxi and there were concerns that frequent changes of escorts meant that children were not travelling with people they knew and who understood their needs. One disturbing example was a child who was made to get out of the road side of a vehicle putting them at risk.

A pick-up arranged for 7.20am could be made at 8.10 or 8.20am, or 6.55am. One child had more than 3 hours of travel a day, picked up at 7.04am and back home at 6.30pm. Another child was only 20 minutes from their school but picked up at 7.45am.

Parents wanted more training for escorts to ensure they understood the needs of the child and importance of safety and also training for when children made the transition to the use of public transport.

A driver said that staff take pride in the buses and try to clean them twice a week but some vehicle are reaching the end of their lives. Some routes are long but drivers have no control over that. Buses do run slightly late but there are real traffic issues and 20mph limits. The minimum number of children has been raised to 10-12 and one driver and one escort is not enough. There should be more transport tailored to individual needs.

The website Special Needs Jungle reminds Local Authorities:

• They must consider each transport application on its own merits and should not be rigidly sticking to their policies.
• They have duties under the Equality Act 2010, including the duty not to discriminate on the basis of disability.
• Children with SEND or who have mobility difficulties may be eligible for transport even if they live within statutory walking distances, and do not have to have an EHCP.  In our experience, it still seems to surprise some LAs that children with SEND living within walking distance of their school are eligible for transport.
• Provision of transport costs must cover both return journeys unless it is inappropriate, e.g. if the parent works near the school. This demolishes a favourite tactic of some councils, that an agreement is to pay for transport only for those legs of the school journey when the child is actually in the vehicle.
• Means, including disability benefits, are not to be taken into account.
• LAs must give as much notice of changes to transport arrangements as possible, given they’re frequently dealing with children who have difficulty with changes in routine. At this time of year, with the new term just started many parents still waiting for confirmation of transport details, so it may be worth reminding LAs of this.
• LAs must take reasonable steps to meet medical needs (e.g. anaphylactic shock, asthma, seizures) during journeys.
• Behavioural problems on transport are often the result of SEND, and transport can only be withdrawn as a last resort. LAs will still have to meet their education duties to the child concerned and cannot simply tell parents it’s their responsibility. Many LAs’ polices have in the past included a provision allowing them to withdraw transport due to poor behaviour. 
• LAs cannot assume parents will provide transport without their consent. It is unlawful to insist without consent to limiting transport provision to, for instance, a travel allowance or mileage for parents. LAs also need parental consent for arrangements for providing escorts, including expecting parents to act in that capacity.
• The guidance states that LAs may “consider it appropriate” to make arrangements for transport at times other than the beginning and end of the school day for children who cannot attend all day, such as for medical reasons. However, we suggest this is inadequate: there is nothing in the statute limiting the transport duty school hours.
• Local transport policies must be published on LA websites and in the SEND Local Offer. They should be easy to find, clear, and give information on how to apply for free transport, plus how to appeal.
  

Brent Council is aiming to reduce the amount of out-of-borough travel by increasing the amount of SEN provision in the borough with a 150 place school in London Road and 16+ provision at the Welsh Harp.The Manor School satellite at Newman Catholic College has been increased to 63 places.  Primary schools with falling pupil numbers are being encouraged to use the space freed up for additional special needs provision.  In July the Cabinet were told that the number of clients transported by Harrow on behalf of Brent was approximately 1,228 SEND children and 119 adults.

Brent Cabinet LINK did not consider going out to procurement for an alternative provider for the £43m over 3 years contract,

The estimated value of the proposed Inter Authoirty Agreement ( IAA) for the initial 3 year term is £43,000,000 and therefore it is classed as a High Value Contract for the purposes of the Council’s Contract Standing Orders. Contract Standing orders require that High Value Contracts are ordinarily procured via a tender process. However, Contract Standing Order 84(a) provides that subject to compliance with procurement legislation, Members may agree an exemption from the requirement to procure in accordance with Contract Standing Orders where there are “good operational and/or financial reasons”.

For the reasons detailed above, it is not considered that there is a breach of procurement legislation as Regulation 12(7) permits the joint collaborative partnership proposed between authorities. Furthermore, Officers consider that there are good operational and financial reasons for entering into the IAA with Harrow as set out in paragraph 3 of this report.

Ominously the report notes:

The significant financial pressures relating to this operation and the demand for the service will be addressed through the separate service transformation review that is underway.

Meanwhile parents are left grappling with a transport service that to many of them doesn't see as fit for purpose in addition to their struggles to get their children an EHCP and a suitabler school placement.

Advice re school transport is available from SENTAS - Special Educational Needs Transport Advocacy Service HERE

At the Brent Fights Back! meeting parents and carers agreed that they needed a collective voice to overcome the isolation of just protesting as individuals and needed to make clear and specific demands over a communication system, more respectful treatment and shorter journeys. 

The first step is supporting a petition going to the Cabinet on Monday December 11th at 10am LINK:

 

 "Special Educational Needs and Disability School transport buses

We the undersigned petition the council to Review the current home to school travel assistance offer for eligible SEND families in Brent and to urgently provide more school buses to reduce the journey times for children on the current routes to and from school."


The ePetion was signed by 123 people, and the deadline has now passed for additional signatures.

Information:

Zaynab Alfadhi is scheduled to speak for 5 minutes regarding the petition.
 

Parent carers and supporters, will attend the Cabinet meeting to support Zaynab and the ongoing campaign to secure safe and appropriate SEND transport for all eligible children and young people in Brent.

If you are available, please attend the meeting.

It is essential to hold Brent Council accountable for their decision-making and future policies on school travel for compulsory-age children. Our collective advocacy for the safety and appropriate support of our children and young people is crucial so that they can fulfil their potential.

The meeting starts at 10 am so everyone needs to arrive and be seated before it starts.

*Meeting attendance
Monday 11th December 2023 at 10.00 am, Cabinet
Venue:   Conference Hall - Brent Civic Centre, Engineers Way, Wembley, HA9 0FJ*

The meeting can also be viewed online via the below link.

https://brent.public-i.tv/core/portal/home

 

NEU survey finds schools at breaking point as funding pressures hit support for SEND pupils

The results of a snapshot survey of 1,026 primary and secondary school teachers in England, shows the alarming levels of inadequate and underfunded provision for pupils with Special Educational Neesd and Disability (SEND). School and local authority budget cuts are making it nigh impossible to provide the quality of education that every child with SEND is entitled to and which teachers, pecial Edcational needs Co-ordintors (SENCOs) and school staff want to be giving.

When asked to describe the situation at their school, and whether there are enough appropriately trained staff to support SEND pupils effectively:

·      81% said that there was ‘less than enough’ staff.

·      Only 14% believed that there was ‘about enough’ or ‘more than enough’.

·       

Respondents went further, describing their personal situation in compelling detail:

·      “Half of the teaching assistants were made redundant. Only seven Teaching Assistants (TAs) for nearly 800 kids.”

·      “Number of SEND support staff is a quarter of what it was ten years ago.”

·      “Cut by over 50% due to budget cuts.”

·      “Class sizes too large, so even when support is available, it’s ineffective.”

·      “28 students on SEND register and no support. I teach a practical subject where it is dangerous.”

·       

When asked if there has been a change in the number of learning support assistants or TAs at their school since 2017, as a consequence of real-terms funding cuts:

·      73% confirmed there were now fewer posts.

·      As a consequence of these staff cuts, 94% of respondents confirmed that it was having a negative effect on the support which schools are able to give SEND pupils.

·       

The survey also asked what barriers are faced by SEND pupils in the school environment:

·      Excessive waiting times for access to Child and Adolescent Mental Health Services (CAMHS), speech and language or behaviour support, is true for 95% of primary schools and 75% of secondary schools, according to respondents.

·      The situation is generally worse for primary schools. 84% reported excessive waiting times for assessment of need/Education. Health and Care plans, compared to 65% in secondary schools. 56% of primaries confirmed there are no local specialist services available to them, compared with 40% of secondaries.

·      Over one-third of primary school respondents (38%) said that a school or parent must personally fund pupil assessments as the local authority cannot. This compares with a quarter (25%) of secondary respondents.

·      Across the board, 82% of respondents confirmed that SENCOs do not have enough time to support classroom teachers.

90% of respondents said these barriers conspire to make it harder for pupils to access the curriculum or succeed in learning. 94% confirm that the pressures on teaching are increasing as a direct result and 59% said pupils miss school, part of the school day or part of the curriculum.

Finally, we asked respondents to consider the National Audit Office’s question as to how support, and outcomes, for pupils with SEND could be improved within current funding levels. 

The responses were overwhelmingly of a piece:

·      “Not within current funding levels. It’s impossible.”

·      “Less paperwork? But really, they can’t. Funding must be increased for improvement.”

·      “We need more people on the ground.”

·      “To be honest maintaining current funding levels is out of the question – education is in crisis.”

·      “Within current funding? No way. Schools are stretched tight!”

·      “Teachers want to meet the needs of all children but we are not experts. We now have to buy in to   essential services and we cannot afford to do so.”

·      “We have children on part-time timetables as adequate support cannot be given. We have staff off on stress as adequate support cannot be given. Both of these could be alleviated 

           by better funding.”

Reacting to the findings, Dr Mary Bousted, Joint General Secretary of the National Education Union, said:

“These are shocking reports from the frontline of teaching. The infrastructure to support SEND pupils is wearing away. Schools do everything they can, but the barriers and waiting lists created by this Government’s actions, are having terrible effects on pupils who need help now. It is alarming that excessive waiting times are more pronounced in primary schools, where early intervention is so vital, and that so many children are on part-time timetables.

“These facts are plain to schools and parents. It therefore beggars belief that in spite of successive reports showing the real experience of teachers and school leaders, the Department for Education simply digs its heels over funding. The NEU will continue to campaign for our schools to get the funding they need to give children the education they deserve.”

Brent Labour Council backs anti-academisation stand at the Village School

Key speeches from last night's Public Meeting about academisation

Press release from the National Education Union

Yesterday evening (8^th February 2018) a packed conference hall at Brent Civic Centre with parents, staff, and local residents listened to a range of contributions in a meeting hosted by Barry Gardiner, MP for Brent North. He was questioning the proposal to turn The Village school in Kingsbury into a Multi Academy Trust (MAT). Mr Gardiner clearly was extremely concerned that there was a complete lack of detail in this proposal and could see no reason why Governors should agree. 
There were no benefits for the school to go down this route yet many reasons raised by the audience as to why it should not. The audience was shocked that no one from the school who is backing this proposal was present – apologies had been received from the Headteacher Kay Charles, the Chair of Governors Cllr Sandra Kabir and Gail Tolley, Strategic Director Children and Families. 

During the meeting, Cllr Muhammed Butt, Leader of the Council stated, “The academisation of any of our schools is the wrong process. … We want all our schools to remain within the (LA) family of schools. … How much clearer do I need to be I am on your side?” which was greeted by loud applause. Other Cabinet members and Councillors also made it clear that the Labour run Council were against the proposed academy. 

Cllr Jumbo Chan, who has been in full support of the campaign to stop the MAT since the start said after the meeting,

“I would like to thank Barry Gardiner and his office for organising tonight’s very useful, well-attended meeting at the Brent Civic Centre.

In addition to the many probing, productive questions put forward by members of the community, it was extremely encouraging to hear the council leader and cabinet members express plainly their absolute support for The Village School’s outstanding teachers and support staff, and their complete opposition to the unnecessary academisation of the school.

It would be a very positive step if parents, staff and other concerned stakeholders of The Village School can now be reassured through a public statement by all members of the cabinet reiterating their stances”.

Members from Woodfield school which is already an academy and would join The Village as a MAT if this proposal goes ahead, spoke out about the fact that there was already lots of collaboration between the two schools across a wide range of services and subjects so why change. Staff had different contracts at Woodfield and worse conditions since becoming an academy. 

There was a call from a local resident and Labour Party member for Cllr Sandra Kabir, Chair of Governors at The Village and Brent Labour Group Chief Whip, to either resign or agree with her fellow Labour Councillors and speak out against the academisation of the school. This was greeted by loud cheers. 

Finally, Mr Gardiner called on the Governors meeting on 28^th February where the decision is to be made to be open to the public to attend. He said that as the school is currently a maintained community school an open democratic meeting was essential.

Call for Brent Labour Group to declare opposition to The Village School academisation bid

The Trade Union Liasion Officers of Brent Central Constituency Labour Party have written ot the Labour Group on Brebt Council asking them to make a public declaration of their opposition to The Village School Governing Body's proposal  to convert the school into an academy. 

Their letter reads:

It was good to see many of you at the House of Commons in December celebrating the Brent Central election victory with Dawn Butler, Jeremy Corbyn, Ian Lavery (chair of PLP), Kate Osamor and others.

You will recall that the issue of the Governors’ attempt to privatise Village School through academisation was discussed.It was great to have an assurance from Jeremy at the meeting that the national Labour Party policy is opposition to academisation and Dawn has already made clear her opposition to this privatisation.

The National Education Union (formerly NUT and ATL) was forced to stage a one day strike on 14 December which closed the school.120 teachers at the school were on strike in order to prevent this huge resource and vital service (as one of the largest and most modern special schools in England it serves the whole of Brent and is rated Outstanding by OFSTED).

Sadly more strikes are being prepared for this month as Governors press on with a plan to take this resource out of the public sector (losing £millions of Brent Council investment).

We urge you at the Labour Group meeting on 8 January 2018 to make a public declaration of opposition to the Governors proposal and publicise this widely 

With best wishes for the New Year 

Graham Durham and Hank Roberts
Trade Union Liaison officers - Brent Central CLP

Parents pledge to fight for retention of Granville Plus Nursery School

Extract from Ofsted Report July 2015

Parents of children at Granville Plus Nursery School in South Kilburn are petitioning Brent Council over plans for the redevelopment of the site on which the nursery, including a recent purpose built extension, is located LINK.  So far there have been no clear reassurances from the Council about the future of the popular and much needed nursery school and is special provision.

This is the parents' introduction to the petition (edited):

Brent Council have decided to redevelop the site in which  the Granville Plus Nursery is currently located and have omitted its existence in both of its two options for redevelopment.

We, the parents and carers of children who currently attend this nursery, as well as past users and members of the local community, strongly object to its closure and the loss of the range of valuable services provided.

The nursery has been serving the community since the late 1970s and 75% of the children currently attending are from NW6 with a further 14% from NW10.  8% of its places are for children in need, usually with social care needs, including child protection. Currently 17% of its children have a significant special educational need or disability (SEND) which includes 11 in their specialist horizon provision and an additional 8 places for children with significant specialist needs, including physical disabilities and medical needs.

The child with SEN are fully integrated within the mainstream nursery environment and the provisions in place, which include autism provision, were recently judged to be Outstanding in the latest Ofsted report.

51% of its place are being used for babies and 2-3 year olds with nearly all of them funded by the 'vulnerable 2 year olds' NEG2 funding.

Many of its current children have parents who themselves attended this provision and who have placed their children in its care to enable them to return to work as the nursery school offers places to young babies all the way through to school age and is open from 8am to 6pm, 48 years of the year.  It is staffed by highly experienced early years experts, some qualified to Masters level, with all teams led by a qualified teacher.

The loss of this provision would undoubtedly impact on these parents, some of whom may have no other choice than to give up their education or work if no alternative child care provider could be found offering the same provision as Granville Plus Nursery School within the local area and with similar flexible fee structures.

In addition to this the Granville Plus Nursery School also employs several people from the local community by providing placements for NVQ Level 3 students and they have a partnership with the Institute of Education training staff to be qualified teachers.

In addition to this this Granville annually run a highly respected evidence based parenting programme, Strengthening Communities, which has successfully helped raise parenting confidence and improved social cohesion.

The nursery garden is also an integral part of the Early Years curriculum and often a huge surprise for those people who first encounter it as it is truly an oasis within a highly urbanised environment. It provides a place in which children, who otherwise would have no access to a safe outside space, to play and discover.

We feel that the loss of our Nursery School will have an immediate and dramatic impact to us, the users at present, and to future generations within our community.

We intend to fight to keep these vital services available in our community.

Brent and Harrow Transport Services to merge

Brent Cabinet will tonight consider a proposal to merge the Transport Services of the two brooughs that are used for children and adults with special needs to transport them to schools, colleges or day centres.

The overall aim is to make savings in both Councils' budgets. £1.13m will be saved between the two councils over 3 years and there may eventually be redundancies of drivers, escorts and front line operatives.  This will depend on attempts to market the service more widely.

Consultation in Brent produced different results from families with child users and adult users:

The report says that adult users will be reduced by changes to provision moving away from the use of day centres.

The report LINK states:

This merger of SEN transport services presents a business opportunity for both councils to gain the benefits of economies of scale in contractual arrangements, greater efficiencies in operational front line staffing (drivers and escorts), shared policies from cross working with seconded staff, route sharing and rationalisation and systems and processes. It also provides the opportunity for better utilisation of Harrow’s premises to reduce the operational costs of the combined service. 


 This merger will deliver cost reduction in the following areas:

·      Premises 


·      Route sharing and route reduction and the related front line operational 
costs 


·      Vehicles – greater economies of scale with vehicle contractor and reduced 
running costs 


·      Systems and processes 
 
·      Contractual arrangements – ( the current BTS taxi contract and the labour 
supply contract expires this year and must be renewed) and provides 
opportunities for better contractual terms given the larger value contracts


·      Business development and growth including hiring out spare capacity and 
further collaborations. 


In addition to the operational and contractual efficiencies, there is scope to achieve further savings from demand management activities. Achieving desired outcomes here would require actions to be taken by the commissioning directorates/departments, i.e. children and adult services in both councils and a shared approach being adopted. The implementation period would include the finalisation and agreement of a joint policy built on shared resources. 


The overarching proposal is that the SEN transport services for the two boroughs are merged and operate under the umbrella of Harrow and Brent Special Needs Transport Service (HB SNT). The service will be hosted by Harrow Council and run from Harrow’s Central Depot. The management of the business will sit with Harrow and will include the secondment of any relevant Brent staff to Harrow under a secondment agreement. 


The report recognises that changes may present initial problems for users:

Current users of BTS are likely to have a learning or physical disability and be elderly or young. Any changes to the current service will have an impact on them. The current service is not being withdrawn. It will stay, but as a service run in partnership with Harrow. From the users’ side, not all the changes that come with a shared service will be noticeable. 

What may noticeable is the bus, the driver and the escort and any variation in pick up and drop off times or other occupants on the bus. Routes will be looked at, so there may be more of a change for some users than others in regard to the above. Some users may find any initial change in driver, for example, unsettling for a while. Once the new service is underway, every effort will be made to ensure consistency in drivers and escorts, so users will hopefully soon become accustomed to the new service. The change should not be very noticeable because Harrow and Brent already share some routes, some Brent back office employees will still be in place as will the current drivers and escorts.